Support
How can we help?
Need help with your account, privacy settings, pins, trips, or a bug you found? Send us a note and include as much context as you can.
Contact support
Email us from the address linked to your GeoGram account when possible. Screenshots, device details, and links to affected pins or trips help us investigate faster.
support@geogram.appAccount and login
If a magic link or Google sign-in is not working, include the email address you used and the approximate time of the attempt.
Privacy and Travel buddies
For visibility questions, include whether the content is public, private, or Travel buddies, plus the username of anyone who should or should not have access.
Bugs and content issues
For bugs, tell us what you expected, what happened, and the steps to reproduce it. For content reports, include the pin, trip, or profile link.